Due to the Significant time needed to book most salon services we require a credit card to hold salon appointments. James Salon kindly ask for 24 hours notice for any changes or cancellations. Guests whom “no call/no-show” to their appointment will be subject to a non-refundable fee of up to 50% of scheduled services. We find this to be the best way to uphold the value of our staff's time, as this is how they make a living.